At MODO Food & Living, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or interact with us online.
What Information We Collect
When you visit our website, place an order, or sign up for our newsletter, we may collect the following personal information:
- Name
- Email address
- Shipping and billing address
- Contact number
- Payment details (processed securely via third-party gateways)
- IP address and browser/device information (via cookies)
How We Use Your Information
We collect and use your data to:
- Process and fulfill your orders
- Communicate with you about your purchase or account
- Provide customer support
- Send promotional updates (only with your consent)
- Improve our website and user experience
We do not sell or rent your personal information to third parties.
Data Protection
We use industry-standard encryption and security practices to protect your personal data. All payment information is securely processed via trusted platforms (e.g., PayMongo, Shopify, or Stripe) and is not stored on our servers.
Cookies
Our website uses cookies to:
- Remember your preferences (e.g., cart items, login state)
- Track anonymous site traffic and behavior (via tools like Google Analytics)
- Serve targeted ads (only if consent is given)
You can adjust your browser settings to disable cookies at any time.
Email & Marketing Preferences
When you subscribe to our newsletter or make a purchase, you may receive occasional updates from us. You can unsubscribe anytime by clicking the link at the bottom of any email, or by contacting us directly at hello@modo.ph.
Third-Party Services
We may share limited data with trusted third-party partners (e.g., couriers, payment gateways, analytics providers) solely for the purpose of:
- Fulfilling your orders
- Processing payments
- Improving our services
These partners are required to uphold confidentiality and compliance with data protection laws.
Your Rights
You have the right to:
- Access or request a copy of your data
- Correct or update your personal information
- Withdraw your consent to marketing
- Request deletion of your account or stored data
To exercise these rights, email us at hello@modo.ph
Contact Us
For any questions or concerns regarding your privacy, you may contact us at:
MODO Food & Living
Email: hello@modo.ph
Business Hours: Monday to Friday, 6:00 AM - 4:00 PM