Welcome to MODO Food & Living. By accessing or using our website (www.modo.ph) or purchasing from us, you agree to be bound by the following terms and conditions.
Please read them carefully.
1. Use of Website
By using our website, you represent that:
- You are at least 18 years old, or have permission from a legal guardian
- All information provided is accurate and current
- You will not use our site for any unlawful or prohibited activity
We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.
2. Product Information & Availability
We make every effort to ensure that product descriptions, pricing, and images are accurate. However, we do not guarantee that all details are error-free. In the event of a mistake, we reserve the right to correct it and update your order accordingly.
Some items may be limited in quantity or sold on a pre-order basis. Availability is not guaranteed until confirmed.
3. Orders & Payments
Orders are confirmed once full payment is received via our accepted payment methods (credit/debit cards, GCash, bank transfer).
We reserve the right to cancel or refuse any order, including but not limited to:
-
Suspected fraud
- Incorrect pricing
- Product unavailability
If your payment fails or is flagged for review, we may contact you for verification before fulfilling the order.
4. Shipping & Delivery
Shipping is available throughout the Philippines. Delivery timelines are estimates only, and delays caused by couriers or external factors are beyond our control.
You are responsible for providing a complete and accurate shipping address. MODO is not liable for packages lost or delayed due to incorrect information.
5. Returns & Exchanges
Our full Returns & Exchange Policy is available on our website.
We only accept returns or exchanges for defective products, and only within the applicable warranty period. Items must be unused and in original packaging. We do not offer returns for change of mind.
6. Privacy
Your personal information is protected under our Privacy Policy. By using our site and placing orders, you consent to the collection and use of data as described there.
We only accept returns or exchanges for defective products, and only within the applicable warranty period. Items must be unused and in original packaging. We do not offer returns for change of mind.
7. Intellectual Property
All content on this website — including images, copy, product names, and branding — is the intellectual property of MODO Food & Living and its partners. You may not reproduce, distribute, or commercially exploit any content without written permission.
8. Liability & Disclaimer
MODO will not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
All items are intended for domestic use only unless otherwise stated. It is the customer’s responsibility to follow proper care and usage guidelines.
9. Governing Law
These Terms are governed by the laws of the Republic of the Philippines. Any disputes arising shall be handled by the appropriate courts of Makati City.
10. Contact Us
If you have any questions about these Terms of Service, you may contact us at:
Email: hello@modo.ph
Operating Hours: Monday to Friday, 6:00 AM - 4:00 PM
11. General Functionality
If out of stock, can we see functionality of the following:
- Banner for O/S Item
- Notify Me functionality